Shifting Dynamics in Resident Expectations, Connectivity and Technology

Event Time

Originally Aired - Wednesday, June 22 2:00 PM - 3:00 PM Pacific Time

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Event Location

Location: 20BC, Upper Level


Type

Education Session


Description

Over the past two years, there has been significant disruption to the multifamily housing industry. Rapid digital innovation and the pandemic launched a dramatic shift in resident expectations, and new technology has taken center stage in improving resident experiences. This session explores current trends in resident expectations and cutting-edge property technology. Presenters share actionable recommendations for properties — how they can go above and beyond to elevate resident experiences in years to come.

Learning Objectives

  • Understand current trends of resident expectations across property types and what to expect for residents’ future needs.
  • Explore the anticipated impacts of new property technologies and how to manage resident expectations in the short and long term.
  • Learn how to retain and delight modern residents using the latest connectivity tools and property technology.

Instruction Level

  • Intermediate

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