Shifting Dynamics in Resident Expectations, Connectivity and Technology

Originally Aired - Wednesday, June 22 • 2:00 PM - 3:00 PM Pacific Time

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Location: 20BC, Upper Level

Type

Education Session

Description

Over the past two years, there has been significant disruption to the multifamily housing industry. Rapid digital innovation and the pandemic launched a dramatic shift in resident expectations, and new technology has taken center stage in improving resident experiences. This session explores current trends in resident expectations and cutting-edge property technology. Presenters share actionable recommendations for properties — how they can go above and beyond to elevate resident experiences in years to come.

Learning Objectives

Understand current trends of resident expectations across property types and what to expect for residents’ future needs.
Explore the anticipated impacts of new property technologies and how to manage resident expectations in the short and long term.
Learn how to retain and delight modern residents using the latest connectivity tools and property technology.